FAQ

Commonly Asked Questions - Find your answers here

Do you do delivery?
YES! We all over Israel. You can see our delivery rates to common neighborhoods when you checkout

 Do you accept credit card? 

YES! You can securely checkout with your credit card through PayPal even without an account! We also process Mastercard and Visa (+3% fee) over the telephone. If that does not work for you, then choose one of the other payment methods available.

 When can I expect my order?

We strive to fulfill orders and get it to you within 48 hours of payment, excluding Friday, Shabbat, and Holidays. Free Shipping options are 1-3 business days, but often are sent out ASAP. Same day delivery is available all over Jerusalem and can be paid for at checkout. It will be sent out between 1-9 PM the afternoon the order is processed. See all other delivery options at checkout.

 Do you gift wrap?

YES! Just make a note in the message section before checking out. Standard gift wrapping is FREE.

 Do you personalize items?

YES! You can find personalization here. https://babydenisrael.com/products/personalization?_pos=1&_sid=670975275&_ss=r

If something is "out of stock", will you get more in?

Most of the time, if something is listed as out of stock, then we are expecting more of that item to arrive soon. You can choose to get an email when items that are out of stock arrive. If you have questions, feel free to reach out.

What does "Preorder" mean?

An item on "preorder" is expected to arrive shortly and we don't want you to miss out! If you preorder the item, you pay now and receive it as soon as it arrives! It is perfect for items you know you want already. If an item (for any strange reason) does not arrive to us, you will fully reimbursed for your payment.

Any other questions? Feel free to get in touch